Vale V

Fulfillment Location

All orders are fulfilled and shipped from our facility in Los Angeles, California, United States.

Order Processing

Orders are typically processed within 1–2 business days, excluding weekends and holidays. Processing time does not include shipping transit time. Custom or made-to-order items are produced after an order is placed.

Shipping Destinations

At this time, we ship within the United States only.

Shipping Methods & Rates

Shipping rates are determined based on order value, weight, and the shipping method selected at checkout. Available options include:

Economy Shipping

• 
  Free shipping on orders of $75 or more
  
• 
  Paid economy rates for lower-value or heavier orders
  

Standard Shipping

• 
  Paid standard shipping rates based on order weight
  

All applicable shipping charges are displayed at checkout prior to order confirmation.

Estimated Delivery Times

Estimated delivery times are provided at checkout for reference only and are not guaranteed. Delivery times may vary based on destination, carrier performance, weather conditions, or other factors beyond our control.

Order Tracking

Once your order has shipped, a confirmation email containing tracking information will be sent to the email address provided at checkout.

Shipping Delays

We are not responsible for shipping delays caused by carriers, customs processing, weather events, natural disasters, or other circumstances beyond our control.

Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete shipping information at checkout. We are not liable for lost, delayed, or misdelivered packages due to incorrect or incomplete addresses.

Lost or Damaged Packages

Once an order has been handed over to the shipping carrier, liability transfers to the carrier. If your package is lost or arrives damaged, please contact us promptly so we can assist with filing a claim where applicable.

Policy Updates

We reserve the right to update or modify this Shipping Policy at any time without prior notice. Changes will be effective immediately upon posting to our website.